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CXInfinity

10411 Motor City Drive, Suite 500, Bethesda Maryland United States MD 20817
Tel: (+1)8885448081
Email: ask@cxinfinity.com
Website: www.cxinfinity.com
Other Locations
10 Barley Mow Passage, London, United Kingdom, W4 4PH
Tel: (+1)8885448081
Email: ask@cxinfinity.com
609-610, 6th Floor, SSR Corporate Park, Faridabad, Haryana, India, 121003
Tel: (+1)8885448081
Email: ask@cxinfinity.com

CXInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. Our solutions are designed for all size businesses, from enterprise to startups and all industries, including Credit Unions and banks, insurance, e-commerce, and more. We believe our single box setup with powerful integration can elevate agent and customer experience to the next level.

To understand and manage customer relationships, CXInfinity allows businesses to engage with customers across digital channels in real-time. Our proactive engagement approach enables companies to create a personalized web experience for every visitor because more satisfied customers mean more leads. We believe agents should focus on creating exceptional experiences and so have dedicated agent workspace with a single screen and integrated view of all channels and customer details. Moreover, we equip agents with built-in Knowledge Base and Case Management tools to make every conversation count. Our intelligent routing system helps the right skilled agent to handle the conversation to ensure instant and quality resolution. And then we have smart bots to handle level 1 queries of customers leaving agents to focus on more complex issues. But, this is not all; there’s a lot more CXInfinity has for its customers to simplify the life of their customers. Visit the website. 

The Digital Omnichannel Customer Engagement Platform

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